To create your new smartcard account, we will need the following information.
To do this you will need either a digital photo loaded onto your computer or a webcam to take an appropriate picture. The photo should be similar to a passport photo i.e:
Photos must be in a passport style portrait format, clearly showing your face as per the example shown and below 5000KB (5MB) in size.
Personal identification (named) may be requested at any time. A photocard or another form of personal identification may also be requested when travelling on other Train Operatos as per the National Rail Conditions of Carriage. Relevant photo identification will also be required to support some discunted tickets e.g. 16-25 railcard.