Before you start

1. Your personal details

To create your new smartcard account, we will need the following information.

  • An email address
  • Full home address
  • Date of birth
  • Digital Photo

To do this you will need either a digital photo loaded onto your computer or a webcam to take an appropriate picture. The photo should be similar to a passport photo i.e:

  • Taken against a light background
  • Your photo must be in colour and a true representation of the applicant
  • Hair should not be covering the eyes and eyes need to be open
  • Tinted glasses should be taken off if possible
  • Should be focused on the face from the shoulders and above and not contain any background objects
  • Portrait size with a file size of 5000KB (5MB) or less

yes image
no image

Photos must be in a passport style portrait format, clearly showing your face as per the example shown and below 5000KB (5MB) in size.

Personal identification (named) may be requested at any time. A photocard or another form of personal identification may also be requested when travelling on other Train Operatos as per the National Rail Conditions of Carriage. Relevant photo identification will also be required to support some discunted tickets e.g. 16-25 railcard.

Continue registration