We’re bringing smart ticketing to our whole network.

By the summer of 2019, you will be able to use your touch card to buy a wide range of tickets on most routes across Great Britain.

To do this we need to upgrade our systems.

How this will affect you

  • from 05 July we’ll stop accepting new touch card registrations until the end of September
  • from 15 July you won’t be able to buy new tickets on your current GWR touch card
  • from 15 August your current touch card will stop working

If you have a ticket that goes beyond 15 August, we’ll provide you with an alternative ticket. We’ll be in touch soon to give you the details of this.

When the new system has been launched, we’ll let you know here what to do to get your new card.

Thanks in advance for your patience